Frequently Asked Questions
Where are you located?
Champion True Value Hardware is at 16720 Champion Forest Drive, Spring, Texas 77379. The corner of Champion Forest Dr. and Louetta Rd. next to Fitness Connection Champion Forest in Northwest Houston.
What are your Store hours?
MONDAY - SATURDAY: 8 AM - 7 PM, SUNDAY: 10 AM - 6 PM
Does champion true value hardware accept returns?
We will gladly exchange or issue return for any merchandise purchased within the last 30 days. RECEIPT REQUIRED. Merchandise may not be used and must be in resalable condition. Lost your receipt? We will access our records to find your receipt. THIS POLICY EXCLUDES ITEMS ON THE NO RETURN LIST
NO RETURN LIST: Windows, Doors, Cabinets, Countertops, Vanity Tops, BBQ Grills, Coolers, Ladders, Bolt Cutters, Stud Finders, Screwdrivers, Hex Keys, Tube Cutters, Pipe Wrenches, Basin Wrenches, Plungers, Augers, Fans, Heaters, Wheelbarrows, Cut Chain, Cut Wire, House Flags, Garden Flags, and Animal Traps.
IS Champion TRUE VALUE HARDWARE LOCALLY OWNED AND INDEPENTLY OPERATED?
YES! Champion True Value Hardware is proudly owned by Scott and Jennifer Gilbert with 40 plus years of hardware retailing experience. Stephen Gilbert, Operations Director, ensures customers receive a positive shopping experience with the help of well-trained staff in hardware knowledge to get every project done right.
What Services do you provide?
Please visit our Services page.
CAN I SpECIAL ORDER TRUEVALUE.com ITEMS AVAILABLE ONLINE That are NOT IN-STORE?
We can special order your item using the six-digit item number located on TrueValue.com if its available in our warehouse.
What if i need more of a TRUE VALUE item?
We can special order your item quantity you need, and it will be placed on the next order coming to our store.
HOW OFTEN DO YOU GET TRUE VALUE DeLIVERIES?
We get True Value deliveries twice a week for Corsicana items normally but sometimes holidays only allow us to have one. Central ship items come once a week from Chicago.
How long DOES IT TAKE FOR CUSTOM SIZED WINDOWS TO BE ready for pick-up?
Custom sized windows take about 4 weeks to be delivered to Champion True Value Hardware from your order date.
How long DOES IT TAKE FOR Doors TO BE ready for pick-up?
Doors take about 2 weeks to be delivered to Champion True Value Hardware from your order date.
How long DOES IT TAKE FOR Cabinets TO BE ready for pick-up?
Cabinets take about 1-2 weeks to be delivered to Champion True Value Hardware from your order date unless it is a compliments door color or style.
Do YOU INSTALL Windows, Doors, and Cabinets?
We have recommended installers that we work in the Houston area. You are also welcome to use an installer of your choice.
What Fertilizer should I be Applying Now TO MY Lawn?
Follow our Lawn Care Schedule for the best results for Houston area grasses such as St. Augustine Grass, Bermuda, Zoysia, Etc.